Dear TiVo,
I love you, but…
The nightly Emergency Broadcast System test is soooooo annoying. The switching the channel and scrolling text is exactly the opposite of why I have Tivo. I was an early adopter of TiVo. I have had two or three since they came out. I don’t want to know what’s going on right now. I want to watch my shows that have already recorded. Not live tv. Not even news of an ELE coming. Please fix this or give me the option to turn it off. I pay $12 a month to not know what is going on in the world. Thank you.
Love, Albie.
Update: Renny and I were watching Sesame Street and It happened twice today(5-27-2014 CE), so I decided to call TiVo 877-367-8486 , and they were very nice, but said that they weren’t in control of it. that Comcast was, and I should call them at 1-877-405-2298 so I did. That lady was in India and wasn’t helpful at all, she was nice and I could almost understand her, but it seemed I was talking to someone that could only give a limited number of pre-written responses. So she gave me the number for tech support 1-800-934-6489 so I called. This time it was a guy, he was nice, but again not helpful. Seems like Comscast only lets their employees respond with prepared responses. And they didn’t anticipate my problem. The guy said it was not them, it was the National Weather Service and or it might be my cable card. (!?!) really! I informed him it was both my HD TiVos at the same time, so for my troubleshooting process, I had already eliminated that possibility, he informed me that both of them can be going bad at the same time. OK thanks 😀 (sarcasm) he offered to send someone out, I said NO!!! that never works out. There truly no one that can help us anymore, the official solution to everything is to give everyone the runaround. I call Shenanigans! and I’m grabbing my broom. Netflix on Roku only for me from now on.
